How do I increase the volume on my Onn Roku TV?

Onn Roku TVs are budget-friendly smart TVs made by Onn in collaboration with Roku. They run on the Roku TV operating system and provide access to thousands of streaming channels and apps. Onn launched its first Roku TV models in 2018 and has since expanded its lineup of sizes and features.

Roku TVs in general have become very popular in recent years. According to reports, Roku TV captured over 30% of the smart TV market in the U.S. and Canada in 2022.[1] They provide a robust smart TV experience at an affordable price point compared to some competing platforms.

With Onn Roku TVs specifically, they aim to deliver good performance and a smooth user interface in an inexpensive package. They compete with other budget smart TV brands like TCL Roku TVs. Overall, Onn Roku TVs have proven to be a cost-effective option for consumers looking for a basic smart TV.

Check Overall Volume Setting

The first step is to check the overall volume setting on your Onn Roku TV. The master volume control governs the maximum volume level for all apps and sources.

To access the full TV volume controls, press the Home button on your Roku remote. Go to Settings > Audio > Volume mode. Make sure Volume mode is set to Fixed, not Variable. This allows you to control the overall maximum volume level.

Next, under Volume leveling, turn any volume leveling options Off. This prevents the TV from automatically adjusting the volume.

Finally, under Volume limit, make sure there is no volume limit enabled. Set to 100. This will allow you to turn the volume up to the maximum level.

After adjusting these overall volume settings, press the Volume up button on your Roku remote to check if you can now increase the volume as desired for your room.

Check Individual App Volume

Each app on your Roku TV has its own independent volume control. This allows you to adjust the sound level for individual apps separately. For example, you may find that Netflix plays louder than Hulu or that Pandora is much quieter than Spotify.

To adjust the volume for a specific app on your Onn Roku TV:

  1. Open the app and begin playing content.
  2. Press the * button on your Roku remote to open the in-app menu.
  3. Select “Audio options.”
  4. Use the left/right arrows to adjust the volume level for that app.

Setting the volume for each app individually can help balance out differences in audio levels across apps. Just be aware that adjusting the overall Roku volume will override the app-specific settings.

Adjust Roku Remote Volume

The Roku remote has dedicated volume buttons that allow you to directly control the volume on your Onn Roku TV. The remote typically has two oval-shaped buttons below the directional pad – one with a plus sign to increase volume, and one with a minus sign to decrease volume.

Press the plus button to turn the volume up, or the minus button to turn it down. Holding the buttons will rapidly adjust the volume. The volume level will be displayed on screen as you adjust it. Make sure the remote is pointed directly at the TV when pressing the volume buttons.

If pressing the volume buttons on your Roku remote does not adjust the volume, make sure the remote is paired properly with the TV. Go to Settings > Remotes & Devices and select Pair new device to reconnect the remote. Also check that the mute function is not enabled on the remote by pressing the mute button.

Additionally, go to Settings > Audio > Volume mode and ensure it is set to Normal or Variable and not Fixed volume. This allows the remote volume buttons to work. You can also check Audio output and make sure it’s set to TV speakers and not an alternate audio device.

If the Roku remote volume buttons still do not work, make sure there is clear line of sight from the remote to the TV. Try moving closer to the TV. The remote should be within 15-20 feet for optimal connectivity.

Use TV Remote Instead

Most Roku TVs come with a basic TV remote in addition to the Roku remote. While the Roku remote is designed specifically for navigating the Roku interface and Roku apps, the TV remote may offer better overall volume control.

The TV remote interacts directly with the internal TV speakers and audio components. So the volume buttons on the TV remote often have more nuanced control over the sound output. The volume on the Roku remote works but it may not allow the same level of incremental adjustments.

Try using the volume buttons on the original TV remote that came with your Onn Roku TV instead of the Roku remote. The TV remote may give you better precision and range when increasing the speaker volume. Just keep in mind that the TV remote won’t control playback or other functions – for that you’ll still need the Roku remote.

Check External Speakers/Soundbar

If you have external speakers or a soundbar connected to your Roku TV, such as via the HDMI ARC or Optical port, make sure to check the volume on those devices as well. Connected audio devices like soundbars and speakers often have their own independent volume controls.[1] Make sure the volume on your external device is turned up and not muted. Try adjusting the volume up and down on both your Roku remote and your external device to make sure audio passes through properly.

If you find the volume from your external speakers is too low even at max volume, you may need to go into the Roku audio settings and increase the “Audio Mode Volume Offset” which boosts the volume for external devices. Simply go to Settings > Audio > Audio mode volume offset on your Roku and increase it incrementally until you reach your desired loudness. This setting increases the gain sent to external audio devices.[1]

Additionally, check that your cables are fully inserted into the ports on both ends. Try unplugging and reconnecting the HDMI ARC/Optical/Analog cables to get a fresh seating. Finally, reference your external device’s manual and support site for additional troubleshooting tips specific to that model. With proper setup, your Roku should be able to output quality high-volume sound to external audio devices.

Update Roku Software

One of the most common issues that can lead to volume problems on a Roku TV is buggy software. Roku periodically releases software updates to fix bugs and add new features. However, sometimes these updates inadvertently introduce new bugs that affect things like volume control.

For example, some users have reported volume glitches, distortions, or inconsistencies after installing certain Roku updates on models like the Roku Ultra (Source: https://community.roku.com/t5/Discussions/Roku-Ultra-Volume-glitch-after-some-time-Volume-glitched-high-or-low-and-distorted/td-p/867899).

Checking for and installing the latest Roku software update can potentially resolve these kinds of issues. Roku updates are pushed out automatically in most cases, but you can also manually check for updates in the Settings menu on your Roku TV.

If the volume problem persists after updating, you may need to perform a factory reset on the Roku, which will completely reinstall the software fresh. This should clear out any bugs that are causing volume inconsistencies.

Factory Reset Roku

Performing a factory reset can help fix any software-related issues that may be causing volume problems on your Roku TV. According to Roku’s support article, a factory reset will erase all data and settings on your Roku device and restore it to original factory settings. This will clear out any bugs or glitches in the software that could be affecting your volume.

To factory reset your Roku TV, you will need your original Roku remote. Press the Home button, go to Settings, select System and then select Factory Reset. Your Roku will reboot and restore to factory settings. The reset can take several minutes to complete. After resetting your device, you will have to re-enter your Roku account details and re-add any streaming channel apps.

Since a factory reset erases all software issues, it’s often the best solution if you think your volume problems stem from a software glitch or corrupted system files. Resetting the Roku software essentially gives you a clean slate to work from. Just be aware you’ll lose all customizations in the process.

Troubleshoot Hardware Issues

Sometimes the issue may be due to a hardware fault rather than a software settings problem. There are a few hardware issues that could potentially cause low or no audio volume on your Roku TV:

  • Faulty or loose HDMI cable connection – Try unplugging and reconnecting the HDMI cable going from your Roku to your TV or audio system. Make sure the connection is snug.
  • Faulty Roku remote – Make sure the batteries are good in the remote. Try pairing a different Roku remote and see if that fixes the volume issue.
  • Audio port/jack failure – The audio jacks or ports on your TV could be damaged, preventing signal transfer. Try using different audio connections if available.
  • Sound bar/speaker connectivity – If you’re connecting external speakers or a sound bar, try different cables or connections.
  • Hardware damage – Any physical or liquid damage to the Roku box or TV could cause audio issues like low volume. You may need a repair or replacement.

If you’ve ruled out software and settings as the culprit, it’s likely a hardware failure causing the low audio volume. Inspect connections, try different cables/ports, replace batteries, and test different Roku remotes or boxes. If the hardware replacements and troubleshooting don’t work, you’ll need professional repair or replacement of the affected components.

When to Contact Support

If you’ve tried all of the troubleshooting steps and are still unable to increase the volume on your Onn Roku TV, it’s time to reach out to Roku’s customer support team for additional assistance.

Roku offers customer support through email, chat, and phone. You can find contact options at https://www.roku.com/about/contact or visit Roku’s Help page at https://support.roku.com/.

When contacting Roku support, provide details on the specific issue you are experiencing, the steps you’ve already tried, and any error messages you are seeing. Have your Roku model number handy, as that can help expedite resolving the issue.

Roku’s customer service team can further troubleshoot the volume problem, suggest additional steps, or determine if a hardware replacement is needed if your Roku TV is still under warranty.

Contacting their support is the best option if you are still unable to get sound from your Roku TV after trying all other recommended troubleshooting on your own.

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