Why does the audio and video not match up?

Audio and video sync issues refer to problems where the audio track and video track of a media file, stream, or broadcast are out of alignment. This means the movements of a person’s mouth won’t match up with the words you hear, or the sound effects or music will be slightly delayed from the action on screen. It’s a common annoyance that can detract from your viewing experience.
Sync issues between audio and video can occur for a variety of reasons. The root causes have to do with the encoding, transmission, buffering, and decoding of multimedia files and streams. Problems can originate in both the initial recording as well as through disruptions during playback on your device. With digital encoding, audio and video components are handled separately. This separation introduces opportunities for the tracks to get out of sync if there are variable delays during encoding, streaming, buffering, or decoding.
Troubleshooting audio and video sync issues will depend on pinpointing the exact source of the problem. Solutions can range from adjusting settings, updating software drivers, switching playback devices, converting file formats, or repairing corrupt files. Understanding the various causes and how to properly diagnose them is key to permanently resolving sync issues.
Encoding and Decoding
Audio and video are encoded and decoded differently. Audio encoding focuses on compressing the audio signal while maintaining sound quality, whereas video encoding compresses both visual and audio components 1.
Common audio codecs like MP3, AAC, and OGG use lossy compression methods to reduce file size by eliminating certain frequencies not as audible to the human ear 2. Video codecs use spatial and temporal redundancy compression to shrink the visual data. For the audio portion, video codecs may pass the audio to a dedicated audio codec or use its own compression scheme 1.
During playback, audio decoders reconstruct the compressed audio signal while video decoders decompress both the audio and visual data. Because audio and video are compressed differently, they may require separate decoders and be decoded at different rates, which can sometimes cause sync issues 3.
Transmission Speeds
Audio and video are often transmitted at different speeds due to their differing bandwidth requirements. As explained on Quora, video requires significantly more bandwidth than audio to transmit the same amount of information. This is because video contains visual data like colors, shapes, and motion that audio does not. Typical audio encoding may only require 64-128 kilobits per second, while video encoding often requires 500 kbps to several megabits per second for HD video.
This difference in transmission speeds can lead to sync issues if the audio and video streams are not carefully coordinated. As noted on Super User, both streams must arrive and be decoded at the same pace for proper sync. If one stream lags behind and data is buffered differently, sync drift can occur over time.
Buffering
Buffering is the process of temporarily storing a certain amount of audio or video data before playback begins. This helps ensure smooth, uninterrupted playback by giving the player time to request and receive enough data to fill the playback buffer before starting (Kaltura 2023).
Buffering occurs because of the difference between the bitrate of the video file and the available bandwidth for downloading or streaming. Bitrate refers to the amount of data per second in a video file, while bandwidth is the maximum data transfer rate of an internet connection (Cloudflare).
A key aspect of buffering is that audio and video may buffer differently, even when they are part of the same file. This is because audio files are much smaller than video files. For example, a typical audio track may have a bitrate of 128kbps while the video could be 1500kbps or higher. This means the audio buffer can fill much faster than the video buffer (Quora 2017).
If the video buffer isn’t full when playback starts, the viewer may experience choppy video even if the audio plays smoothly. This is why the video buffering process sometimes takes longer than audio buffering. The buffers help ensure both components play back in sync without interruptions once the media starts.
Playback Devices
Different playback devices can cause audio and video to be out of sync due to differences in how they process and output the audio and video streams. According to Gearspace, “All three are different devices. It’s analog audio before it gets to your headphones, and each device is handling it differently which leads to different sound quality” (source). Older devices or low-end devices may have slower processors that struggle to decode and output the audio and video together in perfect sync.
Playback on computers relies on software codecs, audio drivers, and the sound card to handle audio/video synchronization. Mobile devices like phones and tablets have their own audio and video subsystems that handle playback differently. Even televisions can sync audio and video streams differently depending on the model. High-end AV receivers are designed to synchronize audio and video signals and will typically do a better job than basic devices. But any differences between devices in how they process and output the digital audio and video streams can lead to sync issues.
Audio Video Standards
There are a few main audio and video standards that specify how audio and video should be encoded, transmitted, and synchronized. Some common standards include:
MPEG-2 – Used for DVDs, digital television, and some streaming formats. It includes specifications for how audio and video should be multiplexed together during transmission. According to the MPEG-2 standard, audio and video must stay within 40ms of sync [1].
H.264/MPEG-4 AVC – A widely used video compression standard for online streaming and Blu-ray discs. The H.264 standard requires audio and video to be no more than 45ms out of sync [2].
ATSC (Advanced Television Systems Committee) – The standard for digital television broadcasting in North America. It specifies a tolerance of up to 15ms of audio-video sync drift [3].
So we can see the allowed A/V sync drift differs between standards. This range accounts for small delays that can accumulate during encoding, transmission, buffering, and decoding of audio and video.
Error Correction
Error correction is the process of detecting errors during transmission and correcting them to ensure the original signal is reproduced accurately. Audio and video use different error correction techniques which can impact synchronization.
For digital audio like CDs or MP3s, error correction is fairly basic. A common technique is Reed-Solomon coding which adds redundant parity bits to allow errors to be detected and corrected. However, the number of errors that can be corrected is limited. Studies have shown audio CD error correction does not guarantee the absence of errors.
For digital video like DVDs or streaming, more advanced error correction is used. DVDs use a combination of Reed-Solomon coding and interleaving to correct large burst errors. Video compression standards like H.264 also have more error resilience built in to deal with losses during transmission.
The superior error correction used for video compared to audio can prevent synchronization errors. If audio data is lost but video data is recovered, the timing between the two can shift resulting in lip sync issues.
Latency
Latency refers to the time delay between when audio or video is captured and when it is played back. There is often a difference in latency between audio and video signals (“Video and network latency,” 2018).
Audio signals generally have lower latency because they require less data to be encoded and transmitted. Audio latency can range from 20-100 milliseconds. Video latency is higher due to the larger file sizes and heavier processing requirements. Video latency can range from 100-400 milliseconds (“What Is Low Latency and Who Needs It?,” 2022).
This difference in latency between audio and video can cause sync issues. The audio may be heard before the corresponding video frames are displayed, creating a noticeable lag.
Troubleshooting
There are some steps you can take to troubleshoot and fix issues with audio and video being out of sync:
First, try powering off your TV and sound system completely and leaving them unplugged for 2-3 minutes before plugging them back in. This can reset the connection and sync the audio and video (source).
Next, check for any available firmware updates for your TV and install them if available. Firmware updates often address AV sync issues (source).
It’s also important to check that all cables and connections between devices are secure and properly connected. Loose connections can cause sync problems.
You may also try adjusting audio delay or AV sync settings on your TV, receiver, or playback device. There is often a setting to add or reduce audio delay to match up with the video.
Finally, you can try a different device or connection method. Switch to wired Ethernet instead of WiFi, or connect your playback device directly to the TV instead of through a receiver to isolate the issue.
Conclusion
In conclusion, audio and video sync issues can occur for a variety of technical reasons during encoding, transmission, buffering, or playback. While sync problems can be frustrating, the good news is that they can often be resolved by troubleshooting the source of the issue and making adjustments.
Summarizing the key points, encoding settings, connection speeds, latency, and hardware capabilities can all impact sync between audio and video tracks. Using optimized encoding settings suitable for the target playback device, ensuring stable internet connections, minimizing buffering, and upgrading hardware can help. Additionally, many devices and software provide sync adjustment tools to manually realign audio and video. If the misalignment is ongoing, the root cause needs to be addressed.
In the end, with proper setup and troubleshooting, audio and video sync issues can usually be corrected. Achieving perfect sync may take some trial and error, but with the right techniques, your audio and visuals can be back in harmony.