Can you change the notification sound for Wyze?

Wyze is a home security company that offers affordable smart home devices like security cameras, video doorbells, sensors, locks, and lights. They are known for their inexpensive cameras and easy-to-use app.

Notifications and notification sounds are an important part of using Wyze devices and the app. When motion or an event is detected by your Wyze devices, you will get notified through the app via push notifications, email, or SMS. Each notification type has a default sound associated with it.

This article will provide instructions on how to change the notification sounds in the Wyze app for your various Wyze devices like cameras, sensors, doorbells, etc. We’ll cover accessing notification settings, the different sound options, changing default sounds, adding custom sounds, and more.

Access Notification Settings

To change your notification sound, you first need to access the notification settings in the Wyze app. Here’s how:

Open the Wyze app on your phone and log into your account. Tap on the profile icon in the bottom right corner and select “Account” from the menu. This will open your account settings. Next, scroll down and tap on “Notifications” to access the notification settings.

This is where you can view and manage all your notification settings, including the notification sound for motion detection alerts, smart alerts like person detection, and more. The notification settings screen shows a list of all your connected Wyze devices. Tap on a device to customize its notifications.

Source: https://forums.wyze.com/t/unable-to-dismiss-some-notifications-android-app/220185

Notification Sound Options

Wyze offers several default notification sound options to choose from in the app settings. The main options are:

Default

Bell
Chime
Ding

Tone

The default notification sound is a simple chime tone. You can preview each sound option in the app to hear what they sound like.

In addition to the preset options, you can also add custom sounds as notification tones in the Wyze app. This allows you to use any audio file on your device for notifications.

Change the Default Notification Sound

To change the default notification sound for the Wyze app:

1. Open the Settings app on your Android or iOS device.

2. Tap on “Apps” or “App Settings.”

3. Select the Wyze app.

4. Tap on “Notifications.”

5. Locate the option for “Default notification sound.” Tap on the current default sound.

6. You will be presented with a list of built-in notification sound options to choose from. Select one of the available sounds to set it as the new default.

Tapping on a different sound from the options list will preview that sound. Once you have selected the desired new default notification sound, tap “OK” to confirm the change.

Going forward, notifications from the Wyze app will now play your newly selected default sound.

Add a Custom Sound

You can upload custom sound files to use for Wyze notifications instead of using the default options. This allows you to set unique alert tones that aren’t already available in the Wyze app.

To add a custom sound file on Android:

Open the Wyze app and go to Account > Notifications.

Tap Sound next to the notification type you want to change.
Tap Add next to Custom sound.
Select a sound file from your phone’s storage. Supported formats include MP3, WAV, and OGG.

Choose the file and tap OK. The sound will now be available as a choice.

To add a custom sound on iOS:

Open the Wyze app and go to Account > Notifications.

Tap Sound next to the notification type.
Tap Add Custom Sound.
Select GarageBand to create a new sound or choose a file from your iCloud Drive or Files app.

Select the sound file and tap Save. It will now show as an option.

Once added, custom sounds will be available along with the default options. You can set any custom sound as the default if desired.

Set a Custom Sound as Default

Once added, custom sounds can be set as default for all notifications from the Wyze app. Follow the same steps as changing to the default notification sounds:

Open the Wyze app and go to Account > Notifications
Tap Sound under Notification Settings
Select the custom sound file you want to set as default

Tap Back to save the setting

Now your chosen custom sound will play for all notifications from the Wyze app. You can still set custom sounds for individual devices if desired.

According to the Wyze forums, custom sounds need to be saved to the Notifications folder on your device’s internal storage for the app to access them.

Custom Sounds for Specific Devices

Wyze cameras allow you to set custom notification sounds for specific devices. This enables you to assign unique sounds to different cameras so you can easily identify which device triggered a notification.

To set a custom sound for a specific Wyze camera or other device:

Open the Wyze app and go to the device settings for the camera or device you want to customize.

Tap “Notifications” and then tap the toggle next to “Use custom sound” to enable it.
Tap “Notification sound” and select the sound you want from your options.
Tap “Save” in the upper right to save the custom sound for that device.

Now when that specific Wyze device detects motion or triggers an alert, it will use the custom sound you selected. You can repeat these steps to set unique notification sounds for other cameras or Wyze products as well.

Setting custom sounds for each device makes it easy to identify which camera is detecting activity when you get an alert. Just listen for the unique sound you assigned to each device.

Manage Notification Sounds

The Wyze app allows you to review, edit, and delete the notification sounds used for your various Wyze devices and alerts. This can be helpful if you want to customize the notification sounds over time or if a sound is no longer working properly.

To manage your notification sounds in the Wyze app:

Open the Wyze app and tap on the profile icon in the lower right corner.
Select “Notifications” from the menu.

On the Notifications screen you will see a list of all your Wyze devices. Tap on a device to view and manage its notification sounds.
For each alert type (motion detection, smoke alarms, CO alarms, etc.) you can tap the current sound to preview it.
To change the sound, tap “Change” and select a new sound from your phone’s options.

You can also tap “Add custom sound” to use any audio file saved on your phone.
If needed, tap “Reset” to go back to the default sound.
When finished, tap “Save” to apply your changes.

Taking the time to customize notification sounds for different devices and alerts can help you easily identify events just by the sound. If any notification sounds seem to stop working correctly, revisiting these settings may resolve the issue.

Troubleshooting

If you are having issues with notification sounds in the Wyze app, here are some troubleshooting tips:

Solutions for common sound issues:

– Make sure the sound on your phone is turned on and volume is up. Go to your phone’s settings to adjust this.

– Check that you have allowed notifications for the Wyze app in your phone’s settings. This is required for sound alerts.

– Try toggling the push notifications for your camera off and back on in the Wyze app notification settings. This may refresh the notification permissions.

– If using custom notification sounds, make sure the sound file is supported by your phone OS and is saved properly in the app. Try selecting a different custom sound.

App troubleshooting tips:

– Force quit and relaunch the Wyze app to refresh notification settings.

– Log out and back into your Wyze account in the app. This syncs your latest notification preferences.

– Update to the latest version of the Wyze app, as an update may have addressed notification sound issues.

– Try testing notifications from a different Wyze camera. This can help pinpoint if an issue is camera-specific.

– As a last resort, uninstall and reinstall the Wyze app to start fresh with notification permissions.

Conclusion

In summary, you can easily change the default notification sound for Wyze in the app settings. Go to Account > Notifications > Sounds to choose from the available options or add a custom sound. You can also set custom sounds for specific Wyze devices if desired.

A few additional tips for customizing Wyze notifications: enable/disable notifications per device in Account > Notifications, set the notification tone and vibrate options per device, and adjust notification frequency in the device settings. On Android, you can customize notifications further in system settings. On iOS, options are more limited but you can still silence notifications as needed.

With these steps, you can tweak Wyze notification sounds and behaviors to suit your needs. Just dive into the app and device notification settings to tailor alerts to your liking.