How do I fix media sound on Android?

Check Basic Settings

The most common reason for no sound on Android phones is that the volume is turned down or muted. Confirm the device’s overall volume is turned up by using the volume rocker on the side of the phone (source:

Check if the phone is in silent or vibrate mode by looking for icons in the notification bar or quick settings. Take it off silent/vibrate to restore normal sounds (source:

You may also need to adjust the media volume specifically, as it is set separately from overall volume. Try increasing the media volume in the sound settings or from the volume popup when a media app is open (source:

Restart the Device

One of the first troubleshooting steps to try when experiencing sound issues on an Android phone is to power cycle the device. This means turning the phone fully off and then back on. A restart will reset the operating system and hardware, which can clear up many software bugs or glitches that might be causing problems with sound output.

To restart an Android phone, press and hold the Power button for a few seconds until a menu pops up on the screen. Tap “Power off” and wait for the phone to fully shut down. Wait 10-30 seconds, then press and hold the Power button again to turn the device back on.

Allow the phone to fully boot up, then try using sounds, media, calls etc. For many users, simply restarting their Android resolves common speaker issues like no sound on videos or call audio only coming through the earpiece. As noted by this source, a reboot often clears up software problems that can disable phone sound.

If the issue persists after a restart, it’s likely due to another cause, in which case the next troubleshooting steps should be tried.

Check for Blocked Speakers

One of the most common reasons for muffled or low volume audio from your phone’s speakers is debris or pocket lint blocking the speakers. Over time, lint and other particles can build up and partially cover the speaker grills, preventing sound from coming through properly.

To fix this, you’ll need to gently clean out anything blocking the speakers. Use a toothpick or soft brush to lightly go over the speaker grills and remove any visible debris. Be very careful not to push anything further into the speakers or damage the delicate mesh covering the drivers.

You can also use compressed air to try and dislodge anything stuck in the ports. Hold the phone face down and spray short bursts of air across the speakers. This should help clear out any trapped lint or dirt particles.

Checking for speaker blockages is quick and easy first step in troubleshooting audio issues on Android phones. Just a small amount of debris can significantly muffle output volume, so clearing the speakers may restore full, loud sound (source).

Update Apps

One of the most common causes of audio issues on Android devices is apps that need to be updated. Over time, bugs or glitches can develop in apps that cause problems with media playback. By updating your apps to the latest version available, you can often resolve audio problems.

Focus on updating any apps that play media like your music player, podcast app, video streaming services, or social media apps. Go to the Play Store app and check for updates on all your apps. Tap ‘Update’ next to any apps that have updates available. Reboot your device after updating to ensure the changes take effect properly.

Updating frequently used media apps is an easy first step towards fixing sound issues on Android. Developers regularly release updates to address bugs, so keeping your apps up-to-date is good device maintenance. If the problem persists after updating apps, you may need to try other troubleshooting steps.

Clear App Cache and Data

One way to troubleshoot media sound issues on Android is to clear the cache and data for apps that seem to be causing problems. The cache stores temporary files and data on your device to help apps run more smoothly. Over time, this data can become outdated or corrupted and lead to issues like no audio.

You can clear the cache and data for specific apps by going to Settings > Apps. Tap on the troubled app and select Storage. Then tap “Clear Cache” to delete just the cache, or “Clear Data” to delete cache and app data. Clearing app data will reset the app to its default state, which can fix sound problems caused by corrupted data [1].

Some apps that commonly have audio issues on Android include media players, music apps, video streaming apps, and social media. Try clearing the cache and data for these types of apps first if you are having media sound problems. This forces the app to reload fresh data and files which may resolve the no audio issue [2].

Check Connected Devices

One common cause of no audio through Bluetooth is having multiple devices connected. Your Android phone may be outputting sound to a different connected device like wireless headphones or a Bluetooth speaker. Try disconnecting any other Bluetooth devices to see if audio starts coming through your intended device.

First, open your Settings app and go to the Connected Devices or Bluetooth section. Here you will see a list of paired devices. Tap on the info icon next to each device and select “Unpair” or “Forget This Device” to disconnect it.

After disconnecting other Bluetooth devices, check if audio now plays properly through your intended Bluetooth headset or speaker. This eliminates any conflicts between multiple paired devices.

You should also test that the headphone jack is working properly by connecting wired headphones. Plug in wired headphones or earbuds and check if you can hear audio through them. If wired headphones work but Bluetooth does not, it indicates a problem with the Bluetooth connection specifically.




Disable Battery Optimization

One of the most common causes of sound issues on Android devices is the battery optimization or battery saver setting. This feature restricts background activity and access to resources when the screen is off in order to extend battery life. However, it can sometimes aggressively restrict media apps from running properly in the background, leading to no audio or interrupted playback (source).

To disable battery optimization for media apps, go to Settings > Battery > Battery Optimization and tap “All Apps”. Find your media apps like Spotify, YouTube, etc. and toggle the battery optimization setting to “Don’t Optimize” for each one. This will allow the apps to function properly in the background without battery life restrictions. You can also disable battery optimization entirely if issues persist across multiple media apps (source).

Disabling battery optimization may reduce battery life between charges, but is often necessary for smooth, uninterrupted media playback on Android.

Reset App Preferences

Resetting app preferences can often resolve issues with media sound not working properly in Android apps. Over time, settings within apps can become corrupted or incorrectly configured in a way that affects audio playback. Resetting app preferences clears out these bad settings and restores apps to their default state.

To reset app preferences in Android:

  1. Go to Settings > Apps & notifications
  2. Tap the menu icon in the top right corner and select “Reset app preferences”
  3. Confirm that you want to reset preferences for all apps

This will revert all apps on your device back to their default settings. So you’ll need to reconfigure any customized options you had previously set. But it often fixes problems with apps misbehaving or audio not working properly in certain apps.

Resetting app preferences is an easy troubleshooting step that doesn’t require root access or other advanced maneuvers. It’s worth trying before more invasive measures like factory resetting your device. If sound problems persist after resetting app preferences, you may need to dig deeper into specific app settings or device configurations to resolve the issue.

Check for Software Updates

One of the easiest ways to fix various issues like media sound not working properly on Android is to simply install the latest software updates. Android phones regularly receive over-the-air software updates that contain bug fixes, security patches, and improvements to the operating system.

To check for pending updates on your Android device:

  1. Open the Settings app.
  2. Tap “System” or “About phone.”
  3. Select “System update” or “Software update.”
  4. Your phone will automatically check for any available updates. Follow the on-screen prompts to download and install any updates.

Installing the latest Android OS updates can resolve bugs that may be causing issues with media sound playback. Updates optimize performance, improve stability, and add new features. Keeping your Android version fully up-to-date is one of the easiest troubleshooting steps for media sound problems.

Factory Reset Device

A factory reset should be used as a last resort if no other troubleshooting steps have resolved the no media sound issue. Resetting the device will erase all data and restore it to default factory settings. Before factory resetting, it is crucial to backup any important data you want to keep.

To backup data, you can use Android’s built-in backup features or third party apps like Mobikin. Photos and videos can be backed up to cloud storage like Google Photos. Contacts and messages can be synced to your Google account. Apps and their data can also be backed up.

Once your data is safely backed up, go to Settings > System > Reset options > Erase all data (factory reset). This will erase all data on your device and restore to factory settings. You’ll have to reconfigure the device from scratch. After the reset is complete, test if media sound works properly again. If the issue persists even after a factory reset, you likely have a hardware problem that requires repair.

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