How do I get Samsung music to play tracks in order?

Many users have reported issues with playlists in the Samsung Music app not playing tracks in the correct order. Instead of playing in a sequential order, the songs seem to be shuffled or playing randomly.

This can be very frustrating if you have carefully curated playlists or are trying to listen to an album from start to finish. It disrupts the flow and continuity of the listening experience.

In this guide, we’ll walk through some troubleshooting steps to try and fix the issue of Samsung Music not correctly playing tracks in order. We’ll look at playlist settings, repeat modes, tag settings, app updates, restarting your device, and clearing app cache/data. With luck, one of these solutions should get your Samsung Music app playing tracks sequentially again.

Check Your Playlist Settings

Samsung Music has different playlist modes that change the play order

<a href=’https://www.samsung.com/uk/support/mobile-devices/samsung-music-app/’>The Samsung Music app</a> has several playlist modes, including Normal, Shuffle, and Recent Play Order. These modes determine the play order of songs:

• Normal: Plays songs in the order they appear in the playlist.
• Shuffle: Randomizes the play order of songs in the playlist.
• Recent Play Order: Plays songs based on your most recent listen history.

If your Samsung Music playlists aren’t playing tracks linearly from top to bottom, check which playlist mode is enabled.

Make Sure Repeat is Off

Note that having repeat on for a playlist in Samsung Music can cause tracks to play out of order. When repeat is enabled, it will replay the current song or the entire playlist before moving on to the next track. This can make it seem like the songs are playing randomly rather than in playlist order.

To turn repeat off for a playlist in Samsung Music, first open the playlist you want tracks to play sequentially in. Tap the repeat icon in the top corner, which looks like a circling arrow, to open the repeat settings. Then select the option that says “Repeat is off” by tapping on it. This will disable repeating and allow your playlist to proceed from one song to the next in proper order.

Don’t Rely on Recent Play Order

It’s important to note that the Recent Play area of Samsung Music shows your most recently played tracks or albums in the order you listened to them, but does not necessarily follow a structured playlist order even if you played those tracks from an ordered playlist. So if you select and play tracks from your Recently Played area, they may be out of the intended playlist order.

As the Samsung community post points out, “the play history isn’t the same as an actual playlist order even though it looks similar visually in the app”. Simply because you recently played tracks from an ordered playlist does not mean selecting those same tracks again in the Recent Play area will maintain that structured order.

Therefore, it’s best not to rely on the Recent Play order if you want tracks to play in a specific structured sequence. Make use of Samsung Music’s playlist creation and management functionality instead to explicitly define and maintain the order.

Check Play Music by Tags Setting

The Play Music by Tags setting allows you to play tracks sorted by metadata like genre, artist, or year instead of your playlist order. This is located in Samsung Music’s settings.

When enabled, this setting overrides the playlist order and plays tracks grouped together based on the selected tag. For example, with “Play by Artist” turned on, it will play multiple tracks from the same artist together instead of following your precisely ordered playlist.

To prevent the Play Music by Tags setting from overriding your playlists, make sure to turn off all the options under this setting within the Settings menu:

• Play by Artist
• Play by Genre
• Play by Year

With the Play by Tags options disabled, your playlists will play in the precise order you set.

Update Samsung Music App

Samsung often releases updates to the Music app which contain bug fixes and feature improvements. Many playback issues, such as music not playing in order, can be caused by bugs in the app version you’re using. Updating Samsung Music to the latest version may resolve random playback order and other music issues.

You can update the Samsung Music app by going to the Play Store app on your Samsung device, searching for “Samsung Music,” and clicking the ‘Update’ button if available. Alternatively, you can follow these steps:

1. Open the Settings app on your Samsung device
2. Tap on ‘Apps’ or ‘Applications’
3. Tap on ‘Samsung Music’
4. Tap ‘Update’ to update the app if an update is available

After updating, check if your issue with Samsung Music playing tracks randomly is resolved. If tracks still do not play in order, try restarting your device or referring to other troubleshooting tips.

Restart Your Phone

Restarting your Samsung phone is a basic troubleshooting step that can help clear any temporary glitches. This will clear the phone’s memory and refresh system operations.

To restart a Samsung phone with the power and volume buttons:

• Press and hold the side power button and lower volume button simultaneously for 7 seconds until the phone powers off.
• Keep holding the buttons until the Samsung logo reappears, signaling the phone is restarting.
• The phone will reboot and take you to the lock screen.

Restarting your phone takes about 30 seconds and forces the device to reload apps and resets system configurations. This can help resolve problems like lag, frozen apps, and even issues with Samsung Music not playing tracks properly.

According to Samsung support, “restarting your device refreshes the system and can solve many problems you may experience with your device.” So this is often a first step to try when experiencing odd behavior in Samsung Music or other apps.

Clear App Data/Cache

Clearing the app data and cache can help resolve issues with apps not functioning properly, including problems with Samsung Music not playing tracks in order. This process deletes temporary data stored by the app, resets the app to default settings, and clears out invalid data that may be causing errors or instability.

To clear the data and cache for Samsung Music on a Samsung smartphone or tablet:

1. Open the Settings app.

2. Tap Apps.

3. Select or search for Samsung Music.

4. Tap Storage.

5. Tap Clear Data and/or Clear Cache (depending on what you want to clear).

This process will not delete any of your music files or playlists, but may reset some app preferences.

Once completed, reopen Samsung Music to see if your shuffled playback issues are resolved.

Contact Samsung Support

If the above troubleshooting steps to fix issues with Samsung Music playing tracks out of order don’t resolve the problem, you may need to reach out to Samsung Support for technical assistance.

You can contact a Samsung Support agent through these methods:

• Online chat: https://www.samsung.com/us/support/contact/
• Call 1-800-SAMSUNG

When you contact Samsung Support, provide details on the issues you’re experiencing with track order playback in the Samsung Music app. Some details to have ready include:

• Your phone model
• Version of the Samsung Music app
• Playlist settings
• Whether repeat mode is on/off
• If you’ve tried updating the app, restarting your device, or clearing app data

The Samsung Support team can review this information to determine why Samsung Music is not correctly playing tracks in order. They can suggest troubleshooting steps or send a software update to potentially resolve the playback issues.

Summary

To recap, the main steps that can help fix the issue of tracks not playing in order in Samsung Music are:

• Check your playlist settings to make sure the playlist or album is not set to shuffle.
• Turn off the repeat option so it doesn’t repeat the same song.
• Don’t rely on the recent play order, as that doesn’t determine the next song.
• Disable the “Play music by tags” setting if it’s enabled.

Following these steps ensures your playback queue is in the correct album or playlist order in Samsung Music. Updating the app, restarting your phone, or clearing app data can also potentially resolve playback issues. If these troubleshooting steps don’t fix it, you may need to contact Samsung support.

By going through these troubleshooting steps for playback order in Samsung Music, you should be able to successfully listen to your tracks in the proper order again.